FAQ

What to do if my Activity is not working or going slow?

First of all, try to reconnect your account. Click here for more information.

Also, check your filters in your settings. The common mistake is to put high values into next filters: Min/max likes filters, Min/max comments filters and Min/max followers filters.

Will my Likes go faster if I will turn off other actions?

No, it doesn't work that way. Each individual action works separately. That means your Likes will not go faster if you turn off any of other actions.

Do I need to stay online and leave the website open to keep my Activity working?

No, you don't. You can feel free to log out, close your browser, or even turn off your device — your Activity will continue to work on our servers.

What does the "Activity start/stop task placed but not completed yet" error mean?

When you get this error, just wait couple of minutes and refresh your page — our system will process your start/stop task as soon as one of the servers is ready to handle it. Such errors may occur during peak hours/days or when we're updating/restarting our servers.

Why can't I follow anymore people?

Instagram has strict limit for following — 7500. Sometimes even unaccepted requests to private users also count as follows. In such cases, you will see your following counter at about 7450 and you still will not be able to follow anymore people because there are outstanding 50 requests to private users.

Is it safe to use automation?

Yes, if you do it right and follow our recommendations. Please, get more information about automation safety here.

Can I post photos/videos on Instagram when my Activity is started?

Yes, you can do it. We just don't recommend to like/comment/follow/unfollow or send direct messages manually when your Activity is started.

Can I manually like/comment/follow/unfollow while my Activity is started?

We strictly recommend not to do any manual actions while your Activity on Instagress is started.

Can I use other automation services simultaneously with Instagress?

We don't recommend you to use other automation services along with Instagress. It can lead to password resets or temporary blocks of your Instagram account.

Can I use my own proxy server for my Instagram account(s)?

You can't use your own proxy server(s), but when you add your Instagram account to your dashboard at the first time it will get its own private IP address and a proxy server that will be assigned only to this account.